Which material is used for the jewelry?
All of our jewelry pieces are made from 18ct gold plated stainless steel.
Can they be worn in water?
Yes. All pieces are water resistant, anti-tarnish, anti-rust & hypoallergenic.
We recommend keeping perfume and detergents away from the jewelry.
Are the products already in stock?
Yes, all our products are available for immediate shipping.
How long will it take to receive my order?
- 2-7 business days for standard postage
- 1-3 business days for express postage &
- 1-2 business days for home delivery
Do you ship to Rodrigues Island?
Yes, we do ship to Rodrigues Island at an additional shipping fee of Rs 85.
I haven't received my order. What should I do ?
Following the dispatch of your order, tracking number will be provided. Parcel can be tracked using 'Trace and Track' on the Mauritius Post website.
Should you require any further information, we invite you to send us an email on info@themissingpieceltd.com
I have received a defective item. What should I do?
Send us an email on info@themissingpieceltd.com with pictures. Once inspected and approved, we will issue a refund.
Do you accept refunds or exchanges?
Unfortunately we have a strict policy of no refunds/exchanges; unless there has been a mistake from our end.
Do you offer international shipping?
Yes, we do offer international shipping and work closely with DHL Express, with delivery within 5-10 business days.